Shipping, Returns & Privacy Policies
Shipping Policy
We process, fulfill and ship out all orders within 3 business days and shipping time can take approximately 3–5 business days via USPS or UPS. In general, we ask to please allow 7 business days to receive your order.
Our Return Policy
Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please know that we will be happy to refund your purchase price.
Returns must be shipped to us within 30 days of the date of purchase. Returns must be accompanied by receipt. Upon inspection, Body Wax Brazil will credit your account for the original purchase price. Body Wax Brazil will not refund original shipping & handling fees or return shipping & handling fees except in the case of manufacturer’s defect.
Our Privacy Policy
Body Wax Brazil is committed to protecting the privacy of our customer’s information. Whether we obtain your personal information on the Internet, by text message, or by other means, we pledge:
To not sell, give away, or otherwise communicate your personal information to any other persons or company.
- To use your personal information to provide you with information or materials only when you requested.
- To provide you, the customer, with the opportunity to remove your information from our database, at your request.
What we collect: your name, business name, email address, phone number, shipping and billing address, your order history, and, if you opt in to text messages, your mobile number.
How we use it: to process and ship your orders, to send you order and account updates, to answer your questions, and, only when you have asked for it, to tell you about our products and offers.
Who we share it with: only the service providers we need to run our business — our payment processor, our shipping carriers, and our website and messaging platforms — and only what they need to do their job. We never sell your information. SMS consent is not shared with third parties or affiliates.
Body Wax Brazil DOES NOT and WILL NOT engage in the following activities:
- Unsolicited postal mail (junk mail)
- Unsolicited phone calls (telemarketing)
- Unsolicited faxes (junk fax)
- Unsolicited text messages
If you have any questions or concerns about Body Wax Brazil’s privacy policy, please contact us at support@bodywaxbrazil.com and we will be pleased to discuss our policy with you.
Our Text Message (SMS) Terms
By opting in to text messages from Body Wax Brazil — on our website, by text, or by giving us your mobile number — you agree to receive messages about your orders (order confirmations, shipping and pickup updates), account notifications, replies to your questions, and, only when you have asked for them, product news and offers.
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit https://www.bodywaxbrazil.com.
- Visit https://www.bodywaxbrazil.com/pages/shipping-returns-privacy-policies for our privacy policy and these terms of service.